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Head of Account Management (iGaming)
Описание вакансии
Текст:
TL;DR
Head of Account Management (iGaming): Leading and developing a team of account managers to drive revenue growth and maintain strong client relationships. Focus on performance management, strategic planning, and cross-functional collaboration to deliver a seamless customer experience in the online gambling industry.
Location: Prague, Czechia (On-site)
Company
A leading slot games provider in the online gambling industry with a strong international presence across Prague, Malta, and Latin America.
What you will do
- Lead, coach, and develop a team of account managers.
- Monitor team performance, set clear goals, and ensure targets are achieved.
- Support the team in building and maintaining long-term relationships with key clients.
- Drive revenue growth through renewals, upsells, and cross-sells.
- Collaborate with sales, product, and marketing teams to ensure a cohesive customer experience.
- Contribute to the development of overall account management strategies.
Requirements
- Proven experience in team management and coaching.
- Strong performance management skills and ability to set clear goals.
- Excellent client relationship management and communication skills.
- Demonstrated ability to drive revenue growth within an existing customer base.
- Familiarity with CRM tools and data analysis.
- Must be based in or able to work on-site in Prague, Czechia.
Culture & Benefits
- Dynamic and innovative work environment in a leading iGaming company.
- Performance-based bonuses.
- Flexible working hours.
- Opportunities for growth and strategic impact.
- Business trips and international event participation.
- Corporate events and team-building activities.