Site Reliability Engineer, Platform Responsibility - USDS (AI/LLM)

Location: Seattle, United States; fully in-person schedule up to 5 days a week

Salary: $129,960–$246,240 annually, with potential discretionary bonuses, incentives, and restricted stock units.

Company

hirify.global Joint Venture operates data privacy, cybersecurity, trust and safety, and content moderation systems for TikTok's U.S. platform and users.

What you will do

• Manage day-to-day operations of data services and real-time and batch data pipelines, including SLA, SLO, and SLI management.
• Deploy AI agents and LLM-powered automation for incident response, root cause analysis, and proactive monitoring.
• Create administration tools and automation to improve operational efficiency and delivery quality.
• Support the full service lifecycle, from design and capacity planning through launch, deployment, operation, and refinement.
• Handle user support, incident response, and postmortems.
• Participate in a 24/7 support rotation with scheduled shifts that may include holidays.

Requirements

• Bachelor's degree or higher in computer science or a related technical discipline.
• At least 1 year of industrial experience.
• Experience integrating AI or LLM APIs into internal workflows or infrastructure tooling.
• Independent thinking and strong troubleshooting skills.
• Familiarity with Unix/Linux internals, networking, distributed systems, monitoring tools, and observability practices.
• Experience with Prometheus, Grafana, DataDog, or comparable monitoring platforms; backend and big data technologies such as MySQL, Redis, Nginx, Kafka, Kubernetes, Docker, Hadoop, Spark, Flink, Hive, OLAP, or ClickHouse is relevant.

Culture & Benefits

• On-site work supports fast alignment, real-time decision-making, team development, and integrated execution.
• Medical, dental, and vision insurance from day one.
• 401(k) savings plan with company match, paid parental leave, disability coverage, and life insurance.
• Wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of paid personal time.
• Inclusive workplace with reasonable accommodations available during recruitment.