Site Reliability Engineer, Compute - USDS

Location: San Jose, United States; fully in-person schedule up to 5 days a week

Salary: $136,800–$359,720 annually, plus potential discretionary bonuses, incentives, and restricted stock units.

Company

USDS is a TikTok joint venture focused on data privacy, cybersecurity, national security, and the protection of U.S. user data and applications.

What you will do

• Develop and maintain automation procedures that improve system efficiency and reduce manual intervention.
• Design, deploy, and operate robust systems in collaboration with software engineering teams.
• Ensure scalability for growing web traffic and data across large-scale distributed systems.
• Implement monitoring tools, metrics, and performance tests to identify system health issues and bottlenecks.
• Participate in on-call rotations, incident management, production diagnosis, resolution, and prevention.
• Define SLOs, SLIs, and SLAs while conducting sustainable user support and blameless postmortems.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, plus 3+ years of experience.
• Professional experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering professional.
• Programming experience with Go, Python, or other languages, with a focus on automation and operational excellence.
• Experience with network architecture, database modeling, cloud systems, and large-scale distributed systems.
• Strong knowledge of Linux operating systems and open-source technologies.
• Excellent debugging, problem-solving, strategic thinking, communication, and cross-functional collaboration skills.

Nice to have

• Knowledge of monitoring tools and methodologies such as Prometheus and Grafana.
• Experience with Docker, Kubernetes, or equivalent container orchestration platforms.

Culture & Benefits

• Fully in-person work schedule supporting close collaboration, alignment, and execution.
• Medical, dental, and vision insurance from day one.
• 401(k) savings plan with company match, paid parental leave, disability coverage, and life insurance.
• Wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time.
• Work in a culture emphasizing intellectual curiosity, openness, self-direction, diversity, and blameless problem-solving.