Senior Site Reliability Engineer (SRE)

Location: Manila Net Park Office, Philippines; flexible work-from-home arrangements are available, with a standard five-day workweek and rotating weekend and holiday on-call coverage.

Company

Procter & Gamble produces and operates globally recognized consumer brands across approximately 70 countries.

What you will do

• Lead the SRE Incident Response team and mentor engineers across technical excellence, knowledge sharing, and professional development.
• Coordinate rapid response, resolution, documentation, and root cause analysis for critical incidents.
• Improve system availability, scalability, performance, and fault tolerance through resilient architecture, automation, monitoring, and alerting.
• Manage SLOs, SLIs, schedules, reporting, and operational coverage across the week.
• Collaborate with software engineers, DevOps specialists, subject matter experts, customers, and users to address reliability needs.
• Report incident, performance, and reliability insights to the IT Operations Director.

Requirements

• At least 7 years of experience in software engineering, software development, SRE, DevOps, or technical consulting.
• Knowledge of Linux/Unix system administration, cloud platforms such as AWS, Azure, or GCP, and SAP.
• Experience with configuration management, infrastructure as code, Terraform, scripting, and at least one programming language such as Python or C#.
• Understanding of networking, load balancing, DNS, containerization, Kubernetes, databases, and SQL.
• Experience with monitoring and observability tools such as Prometheus and Grafana, incident response, root cause analysis, and secure systems.
• Strong troubleshooting, communication, collaboration, leadership, scheduling, and high-pressure incident management skills.

Nice to have

• Experience with warehousing management systems such as RTCIS or PrIME, or with warehousing operations.

Culture & Benefits

• Flexible work schedule with available work-from-home arrangements.
• Performance bonus through the STAR program.
• Health insurance, fitness support, and an Employee Assistance Program.
• Opportunities to lead transformative technology projects and develop technical and leadership expertise.
• Predictable scheduling is supported while maintaining customer coverage and service reliability.