Indoor Sales Professional with German

Location: Brasov, Romania

Company

hirify.global is part of the Freudenberg Group and provides medical product solutions supported by business services and sales operations.

What you will do

• Handle incoming requests for quotation, standard and mid-complex quotes, sales orders, confirmations, pricing, and follow-ups.
• Communicate with customers by phone and in writing regarding quotes, orders, delays, delivery status, and open issues.
• Understand product functions, applications, industries, seal types, and suitable material combinations for standard applications.
• Maintain CRM sales opportunities, register sales and presales tickets, and provide administrative support for claims and invoicing.
• Coordinate with suppliers, local entities, SSC management, and partners on purchase orders, delivery times, invoices, and customer issues.
• Support colleagues, train new joiners, and contribute to projects and process improvements while managing priorities and deadlines.

Requirements

• Previous experience in customer service or sales-related roles.
• German and English for business use are mandatory.
• Knowledge of SAP or another ERP system is mandatory.
• Microsoft Office skills, including intermediate Excel knowledge.
• Fact-driven, analytical, detail-oriented, organized, proactive, and customer- and solution-oriented.
• Economic or technical studies are an advantage; a collaborative and open communication style is expected.

Culture & Benefits

• Full-time employment in Brasov.
• Opportunities to support colleagues, train new joiners, and contribute to process improvements.
• Work with local entities, suppliers, customers, and an extended international business services team.
• Freudenberg is committed to diversity, inclusion, and equal employment opportunities.