2 дня назад
Program Strategy Manager II (Cybersecurity)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Program Strategy Manager II (Cybersecurity): Advising strategic customers on maximizing the value of cybersecurity products and managed services with an accent on customer satisfaction, retention, security-program maturity, and program expansion. Focus on building 12-month security roadmaps, coordinating complex production changes, managing escalations, and communicating emerging cyber threats.
Location: Reading, England, United Kingdom
Company
provides human- and agent-centric cybersecurity products and managed services across email, cloud, and collaboration tools.
What you will do
- Own and develop relationships with strategic customers.
- Lead recurring meetings covering service performance, system status, issues, emerging threats, and recommended actions.
- Build and maintain 12-month customer security-program roadmaps, including goals, deliverables, risks, dependencies, and deadlines.
- Provide technical guidance on products, features, and functionality.
- Coordinate complex production changes across multiple services and technologies, manage escalations, and advocate for customer resolution.
- Monitor customer cases, support security-program maturity, and demonstrate measurable program value.
Requirements
- At least three years of experience in professional services, client services, sales engineering, senior technical support, IT operations, or a similar technical role.
- Experience working across multiple technology areas, including email, networking, and data-communication technologies.
- Working knowledge of Windows, Active Directory, and Microsoft Exchange.
- Strong written, verbal, organizational, scheduling, and customer-facing communication skills, with the ability to manage multiple priorities independently.
- Experience resolving conflicts, approaching problems from multiple perspectives, and working in or supporting a 24/7 security operations environment.
- Ability to explain the evolving cybersecurity threat landscape to customers and internal stakeholders.
Nice to have
- Experience with Data Loss Prevention, threat protection, or information security.
- Certifications such as CISSP, CISM, or PMP.
Culture & Benefits
- Competitive compensation and comprehensive benefits.
- Flexible work environment.
- Annual wellness and community outreach days.
- Recognition for contributions and career development support.
- Global collaboration and networking opportunities.
Hiring process
- Submit an application with supporting information.
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