National Operations Manager (Audit & Certifications)

Location: Clayton, Victoria; role open to candidates located in Sydney or Melbourne

Company

hirify.global provides testing, inspection, and certification services through a national network of accredited laboratories and field facilities.

What you will do

• Lead national audit and certification operations to deliver safe, compliant, and efficient services.
• Manage audit teams against scheduling, utilisation, productivity, and quality objectives.
• Maintain compliance with JASANZ, accreditation requirements, and relevant programme obligations.
• Monitor KPIs, reporting, operational performance, and continuous improvement initiatives.
• Support workforce planning, auditor capability, training, and skills matrix management.
• Partner with the Business Manager on business planning, cost management, P&L performance, and growth initiatives.

Requirements

• Proven experience leading operational teams in audit, certification, compliance, quality, or related professional services.
• Strong understanding of certified management systems, audit operations, standards, and regulatory requirements.
• Experience managing financial performance, operational KPIs, resource planning, and business improvement.
• Excellent leadership, communication, stakeholder management, and negotiation skills.
• Customer-focused and commercially aware approach, with strong organisational skills.
• Confidence using Microsoft Office and business reporting tools.

Nice to have

• Experience auditing food safety or other certified management systems.

Culture & Benefits

• Flexible work practices supported by the organisation.
• Paid parental leave and paid time for volunteering and blood donations.
• Corporate health and wellbeing offers.
• Ongoing learning and development opportunities.
• National and global career development opportunities.
• Employee discounts and cashback through SGS Rewards.