CRM QA Specialist (iGaming)

Location: Limassol, Cyprus

Company

hirify.global operates an online casino platform focused on CRM activities, player engagement, retention, and revenue.

What you will do

• Test bonuses end-to-end, including triggers, calculations, wagering requirements, limits, and expiry.
• Validate CRM flows and campaigns, including timing, segmentation, targeting, visibility, conditions, redirects, and bonus crediting.
• Test loyalty and gamification features such as points, tiers, missions, progress, store items, and rewards.
• Verify email, SMS, push, inbox, website promotions, personalization, localization, currencies, and market-specific content.
• Check links, landing pages, tracking, and consistency between CRM configurations and website content.
• Document issues with reproduction steps and expected results, then perform regression testing after fixes and changes.

Requirements

• At least 1 year of QA experience in iGaming and/or CRM.
• Strong understanding of bonuses, wagering requirements, segmentation, player journeys, campaign logic, and player-facing promotions.
• Experience with QA and task management tools such as Jira, TestRail, or similar.
• Strong analytical skills and attention to detail.
• Good English communication skills, both written and verbal.
• Comfortable using AI tools in daily work and QA processes.

Nice to have

• Experience with online casino CRM platforms.
• Experience testing loyalty and gamification systems.
• Understanding of casino player lifecycle, retention, and reactivation flows.
• Experience working with multiple markets, currencies, and languages.

Culture & Benefits

• Career development opportunity in a global, fast-growing company.
• Remuneration package based on qualifications and experience.
• Continuous learning and development opportunities.
• Company-wide events and team activities.
• Monthly Wolt allowance, free snacks, fruit, and beverages.
• Medical and wellness app supporting mental and physical well-being.