10 дней назад
Technical Writer (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Writer (AI): Creating and maintaining client-facing documentation, presentations, videos, e-learning materials, online help, templates, and wiki-style guides for real estate software implementations with an accent on AI-assisted content creation, professional formatting, and version control. Focus on simplifying complex technical information, improving documentation workflows, and keeping materials accurate, traceable, and effective for consultants, project managers, and clients.
Location: Cape Town, South Africa office
Company
develops real estate software that supports property operations, implementation projects, and client experiences.
What you will do
- Review existing documentation and identify gaps, improvement opportunities, and ways to use AI automation.
- Collaborate with team leaders and subject matter experts to create and update Word/PDF documents, PowerPoint presentations, videos, e-learning materials, online help, spreadsheets, and wiki-style guides.
- Apply grammar, formatting, styling, and content-quality standards across client-facing materials.
- Implement version control and content-management practices to keep documentation accurate, traceable, and current.
- Promote content adoption among implementation teams and refine materials using user feedback and usage insights.
- Develop training, onboarding, and implementation materials for new delivery initiatives.
Requirements
- Experience creating, transforming, and maintaining software, consulting, or implementation documentation.
- Strong command of grammar, document structure, and professional formatting.
- Experience with version control and structured documentation repositories such as SharePoint.
- Proficiency in Microsoft Word, PowerPoint, Excel, and video creation or editing tools.
- Experience with AI-assisted writing and content tools such as Copilot or Scribe.
- Excellent communication, collaboration, organisation, attention to detail, and deadline-management skills, with the ability to simplify complex technical topics.
Nice to have
- Experience in the property sector, including business rules, operating procedures, and process best practices.
- Experience in software or technology sectors.
Culture & Benefits
- Office breakfasts, quarterly lunches, and virtual social events.
- Employee-led DEI groups and employee resource groups.
- Medical Aid Scheme and Personal Pension plan.
- Parental Leave benefit.
- 25 days of annual leave plus Public Holidays and 16 hours of Flex Time Off.
- Tuition reimbursement and the option to work from anywhere in the world for two weeks per year.
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