2 дня назад
Associate Manager - HR Shared Services
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Manager - HR Shared Services (HR Operations): Leading employee lifecycle support and HR operational service delivery in a Sofia office with an accent on complex employee queries, compliance, stakeholder collaboration, and team performance. Focus on coaching HR team members, improving workflows and processes, and resolving escalations across HRBPs, HRIS, Compensation, Benefits, and Payroll.
Location: Sofia, Bulgaria; full-time onsite work in an office
Company
is a global provider of business process and technology management services, delivering analytics-driven back-office and customer-facing solutions.
What you will do
- Respond to complex employee and manager queries across the employee lifecycle and post-separation processes.
- Lead and support HR operational activities, ensuring accurate and timely service delivery.
- Collaborate with HRBPs, HRIS, Compensation, Benefits, and Payroll teams to resolve requests and escalations.
- Monitor team performance, workflows, and service levels while driving continuous improvement.
- Coach team members, share knowledge, and support HR projects.
- Analyze reports, improve HR processes, and maintain confidential employee records in compliance with company policies and NDA requirements.
Requirements
- Bachelor’s degree or higher.
- At least 3 years of HR experience, including 2 years in a supervisory or people management role.
- Strong knowledge of end-to-end HR processes, Bulgarian National Revenue Agency requirements, and statutory compliance.
- Experience managing employee lifecycle processes and HR operations.
- Strong stakeholder management, collaboration, people leadership, communication, and presentation skills.
- Strong proficiency in Bulgarian and English is required. Proficiency in Microsoft Office is expected.
Nice to have
- Experience with SAP SuccessFactors.
Culture & Benefits
- Additional health and life insurance coverage.
- Generous annual leave, food vouchers, and discounts.
- Competitive salary and clear career progression.
- World-class on-the-job training.
- Work in a cozy office environment.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →