1 день назад
Technical Support Specialist (BIM)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Support Specialist (BIM): Supporting Victaulic VDC software users and customers while configuring BIM systems, maintaining software assets, and coordinating technology quality of service with IT. Focus on resolving complex software and infrastructure issues, automating BIM configurations, and communicating technical needs across VDC, IT, sales, and customers.
Location: Mumbai, India; full-time onsite role
Company
supports VDC software, BIM systems, and technology solutions for construction and design projects.
What you will do
- Provide first-line technical support for VDC software users and customers.
- Update user support materials and deliver biweekly technical presentations.
- Configure VDC BIM software and automate configurations where possible.
- Maintain Autodesk and other software assets and review network updates and server maintenance.
- Coordinate between IT, VDC, external partners, customers, and sales during technology initiatives and presentations.
- Support piping layouts, design drawings, technology adoption plans, and the broader hardware and software ecosystem.
Requirements
- Bachelor’s degree and at least 5 years of experience in data systems management or VDC systems support.
- Experience with construction software and construction or design projects.
- Knowledge of Revit, BIM 360 Docs, AutoCAD, and Navisworks.
- Strong PC, CAD, Excel, analytical, problem-solving, presentation, and project management skills.
- Ability to work onsite in Mumbai, India.
- Ability to travel for customer visits, trade shows, and conferences.
Culture & Benefits
- Regular technical presentations and collaboration across VDC and IT.
- Customer-facing work involving software demonstrations and technical communication.
- Travel opportunities for customer visits, trade shows, and conferences.
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