2 дня назад
Branch Manager (Car Rental)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager (Car Rental): Leading a busy Melbourne City branch and frontline team to deliver strong customer experiences, sales results, profitability, and operational performance with an accent on people development, commercial management, and fleet logistics. Focus on managing P&L and KPIs, optimizing rosters and vehicle availability, resolving customer issues, and maintaining safety and compliance standards.
Location: Melbourne, Australia; full Australian working rights required
Company
SIXT Australia, part of the , provides premium car rental and mobility services focused on customer experience.
What you will do
- Lead, coach, and develop a frontline team across sales, service, and branch operations.
- Drive sales targets, customer experience results, profitability, productivity, and operational KPIs.
- Manage branch performance, including P&L, costs, reporting, and continuous improvement.
- Oversee fleet availability, vehicle presentation, refuelling, check-ins, and branch logistics.
- Optimize rosters, resolve customer issues, and support customer experience agents in identifying sales opportunities.
- Maintain safety, compliance, and audit standards while building an accountable, team-first culture.
Requirements
- Previous experience leading a team in sales, service, retail, operations, or a customer-focused environment.
- Confidence coaching sales behaviors and working toward performance targets.
- Strong organization, time management, problem-solving, customer service, and commercial awareness.
- Experience working with KPIs, costs, productivity, and branch performance measures.
- Current full driver’s licence and full Australian working rights required.
- Successful applicants must complete a National Criminal History Check.
Nice to have
- Car rental experience.
Culture & Benefits
- Performance-based incentive program.
- Competitive salary package including a motor vehicle, phone, and laptop.
- Travel discounts on SIXT rentals, cruises, and NRMA Holiday Parks and Resorts.
- myNRMA Rewards membership with roadside assistance and discounts across everyday services.
- Discounts on NRMA personal insurance products.
- Opportunities to grow, progress, or relocate within the .
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