Parabroker (Mortgage Lending)

Location: Remote from Metro Manila, Philippines; working hours are 9:00AM–6:00PM AEST, Monday to Friday, with NSW holidays.

Salary: PHP 130,000–150,000 per month.

Company

A mortgage brokerage with a strong inbound marketing engine and a fast-moving client application pipeline.

What you will do

• Re-engage high-volume inbound leads that were not reached during automated outreach.
• Conduct discovery conversations, pre-qualify prospective borrowers, answer initial questions, and schedule consultations for senior brokers.
• Coordinate the collection of outstanding client documents through phone, email, and SMS.
• Maintain clear, direct, and professional communication with clients throughout the pre-lodgement process.
• Learn proprietary credit assessment methods and progressively take responsibility for writing deals.

Requirements

• Proven client-facing experience in an Australian mortgage brokerage environment.
• Strong practical knowledge of residential lending, including complex self-employed files, non-standard income structures, and multi-property portfolios.
• High-level professional English fluency with confident, direct communication.
• Extensive experience working with Australian clients and understanding local market and professional expectations.
• Excellent organization and persistence in managing high volumes of follow-ups and client touchpoints.

Nice to have

• Experience with Australian broker tools, dialing systems, and pipeline-management CRMs such as BrokerEngine, Salesforce, or Mercury.

Culture & Benefits

• Remote work from Metro Manila.
• Monday-to-Friday schedule aligned with AEST business hours.
• NSW public holidays.
• Structured progression toward credit assessment and file structuring under senior broker mentorship.