Customer Support Engineer (Energy)

Location: Sofia, Bulgaria

Company

hirify.global develops energy technologies and systems supporting reliable, sustainable power generation and the energy transition.

What you will do

• Manage the end-to-end creation of complex bids, proposals, and tender responses for Grid Technologies service solutions.
• Analyze customer requirements from RfQs and RfPs and define the scope, timeline, deliverables, and win strategy.
• Coordinate contributions from sales, engineering, legal, and finance teams.
• Ensure proposals meet internal policies, quality standards, customer specifications, and submission deadlines.
• Lead negotiations of contractual terms and conditions with customers alongside legal and sales teams.

Requirements

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• 2–4 years of experience in bid management, proposal development, or contract management, preferably in the energy or industrial sector.
• Advanced negotiation, project management, analytical, pricing strategy, and commercial risk assessment skills.
• Fluency in Bulgarian is required.
• Proficiency in English is required.
• Experience managing large, complex technical and commercial proposals from inception to submission.

Nice to have

• APMP or PMP certification.

Culture & Benefits

• Work with a global team across more than 90 countries.
• Participate in and lead innovative energy projects.
• Flexible work arrangements.
• Paid time off and holidays.
• Continual learning through the Learn@Siemens-Energy platform.
• Access to employee resource groups.