Management Assistant (Fintech)

Location: Sydney, Australia

Company

ING is a bank focused on making banking simpler and more worthwhile for customers, employees, and the wider community.

What you will do

• Manage complex diaries and calendars for senior managers, coordinating high volumes of meetings and adapting to changing schedules.
• Organize and attend forums, prepare and circulate agendas, maintain action registers, and follow up on outstanding issues.
• Coordinate monthly awards, team newsletters, events, and town halls.
• Handle system access, hardware requests, E-Forms, invoice processing, and other administrative requests.
• Support IT, facilities, process and policy activities, new-starter onboarding, and team engagement initiatives.
• Build effective relationships with stakeholders across different teams and working styles.

Requirements

• Proven administrative, personal assistant, executive assistant, or comparable support experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills, attention to detail, initiative, and the ability to meet tight deadlines while managing competing priorities.
• Integrity and discretion when handling confidential information.
• Professional stakeholder relationship and communication skills, both verbal and written.
• Ability to work autonomously, adapt to change, and continuously improve systems and processes.

Culture & Benefits

• Collaborative, fun, friendly, and supportive working culture.
• Encouragement to bring individuality, take ownership, think differently, and take calculated risks.
• Opportunities to gain insight into ING Retail and develop through ING's global network.

Hiring process

• Applications close Friday, 11 September 2026.
• ING operates a direct talent sourcing model and does not accept agency introductions.