Digital Content Specialist

Location: Flexible hybrid schedule in Canada. The role is based at 483 Bay Street in Toronto until approximately late 2026, then moves to 3 Robert Speck Parkway in Mississauga. Current work authorization for Canada is required.

Salary: CAD 79,000–96,000 annual total cash compensation, including base salary and target discretionary performance bonus.

Company

hirify.global provides investment portfolios and services to Canadian individual and institutional investors.

What you will do

• Create clear, concise, customer-centered content for web and mobile digital experiences.
• Support customer task completion, reduce friction, and improve usability across digital journeys.
• Use user research, behavioral insights, analytics, customer feedback, and usability testing to identify content improvements.
• Collaborate with product managers, UX designers, developers, and business stakeholders during discovery, design reviews, and sprint planning.
• Maintain consistency across products, channels, customer journeys, style guides, and reusable content patterns.
• Support A/B testing and content experiments while measuring engagement, task completion, and content effectiveness.

Requirements

• College degree in communications, copywriting, or a related specialization, or equivalent experience.
• At least 1 year of experience in a UI writing role.
• Strong knowledge of UX writing, content design, and information architecture principles.
• Exceptional writing, editing, and proofreading skills, including the ability to simplify complex concepts.
• Knowledge of user-centered design, usability testing, customer journey mapping, digital product development, and agile ways of working.
• Ability to create content for mobile applications, responsive websites, and digital products.

Nice to have

• Experience working with legal, regulatory, or compliance requirements for digital content.

Culture & Benefits

• Hybrid working arrangement with flexible working options.
• Company RRSP contribution after six months, with no employee matching required.
• Health benefits from the first day, including employer-paid premiums and up to CAD 5,000 annually for mental health services and therapy.
• Parental leave top-up to 100% of salary for 25 weeks.
• Up to CAD 650 for home office equipment and generous paid time off, including two paid volunteer days annually.
• Professional development through training courses, tuition reimbursement, and rewards for completing a required designation.

Hiring process

• Selected candidates will be contacted for an interview.
• Accommodation is available during the application process upon request.