1 месяц назад
Technical Manager (Java/Cloud)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Manager (Java/Cloud): Owning the technical strategy and success of customer accounts implementing the Backbase platform with an accent on enterprise software, product adoption, and stakeholder alignment. Focus on advising customers, guiding custom component development, collaborating with R&D and implementation teams, and shaping product improvements from customer feedback.
Location: Mexico City, Mexico
Company
provides a platform used by customers during digital transformation and enterprise software implementation projects.
What you will do
- Own the technical strategy and success of a portfolio of customer accounts.
- Advise customers throughout implementation of the platform and address product-related queries.
- Guide product adoption, custom component best practices, upgrades, and additional features.
- Build relationships with customer stakeholders, including lead architects and C-level executives, and travel to client sites.
- Represent customer feedback internally and collaborate with R&D on potential features and products.
- Work with Technical Support, Product Engineering, and Project Implementation teams to ensure successful implementations.
Requirements
- 10+ years of overall experience, including 5 years of management experience and a solid technical background.
- Hands-on experience building and designing enterprise software.
- Experience with Java, Spring, Maven, Gradle, Angular, Kotlin, cloud deployments, Docker, Kubernetes, and Swift.
- Excellent written, verbal, and presentation skills, including the ability to explain technical concepts to varied audiences.
- Experience advocating Agile methodologies and explaining their advantages and limitations.
- BSc/MSc in Computer Science or a relevant field; fluent English required.
Nice to have
- Experience with digital transformation projects in financial institutions.
- Cloud certification such as AWS Certified Solutions Architect.
Culture & Benefits
- Work as part of the One Support and Customer Success teams.
- Collaborate across Customer Success, Delivery, Technical Support, Product Engineering, Project Implementation, and R&D.
- Engage directly with customers and represent their needs within the organization.
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