Technical Program Manager, Billing

Location: San Francisco, CA or New York City, NY; hybrid, with staff expected to be in an office at least 25% of the time

Annual salary: $290,000–$365,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Drive cross-functional programs that build billing platform foundations from scoping and tradeoff decisions through delivery.
• Standardize intake for new commercial work, including ownership and sequenced dependencies across billing teams and stakeholders.
• Own promotions programs from proposal and configuration through reconciliation for self-serve and sales-led programs.
• Lead commercialization and launch readiness so new products and SKUs have pricing, metering, invoicing, and reporting in place before release.
• Own the charge-pipeline change process and payments operations programs with finance and treasury, including currency and FX.

Requirements

• 6+ years of technical program management experience with end-to-end ownership of cross-functional programs.
• Ability to reason about metering, invoicing, payment flows, and related data pipelines.
• Experience running launch-readiness programs for products requiring commercial and billing infrastructure before shipment.
• Ability to work across engineering, finance, treasury, GTM systems, product, and support teams and drive outcomes without direct reporting authority.
• Bachelor’s degree or equivalent education, training, or experience in a relevant field.
• Ability to work from the San Francisco or New York City office at least 25% of the time.

Nice to have

• Experience with promotions, credit programs, or enterprise billing platforms.
• Familiarity with FX, treasury, month-end close, or reconciliation.
• Background in payments operations, billing platforms, or quote-to-cash product management.
• Familiarity with chargeback and refund operations.

Culture & Benefits

• Collaborative work across research, engineering, policy, finance, product, and support functions.
• Flexible working hours and an office environment designed for collaboration.
• Generous vacation and parental leave.
• Competitive compensation and optional equity donation matching.
• Visa sponsorship is available, subject to role and candidate eligibility.