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ShopMy Affiliate Operations Coordinator (Affiliate Marketing)
Описание вакансии
Текст:
TL;DR
ShopMy Affiliate Operations Coordinator (Affiliate Marketing): Managing daily administration and promoter communications for an affiliate program spanning more than 500 promoters across baby, kids, and lifestyle brands with an accent on platform operations, payout tracking, reporting, and high-volume written support. Focus on maintaining clean promoter data, coordinating campaign communications, monitoring performance, and resolving access or program issues across time zones.
Location: Philippines
Company
Runs the ShopMy affiliate program across the Babyletto, Namesake, and daVinci brands, with more than 500 promoters.
What you will do
- Act as the primary contact for promoters, answering questions, troubleshooting access issues, and maintaining fast response times.
- Manage onboarding communications, including codes, links, product information, and program guidelines.
- Administer the ShopMy platform, including promoter approvals, code assignment, commission tracking, and payout processing.
- Maintain promoter records, performance tiers, activity data, content submissions, and program guidelines compliance.
- Prepare performance reports covering revenue by promoter, program totals, and top performers.
- Support seasonal campaign launches by coordinating promoter-facing assets, communications, tasks, and program calendars.
Requirements
- Hands-on experience with ShopMy, LTK, Impact, or a similar affiliate platform.
- At least 2 years of experience in affiliate marketing, influencer operations, or a detail-driven coordination role.
- Excellent written English and the ability to handle a high volume of promoter messages in a friendly, on-brand tone.
- Strong organization, self-direction, and comfort working independently across platforms and tools.
- Experience using Google Sheets or Excel for payout and performance tracking.
- Ability to work asynchronously across time zones with a US-based team.
Nice to have
- Familiarity with baby, kids, home, or lifestyle products.
- Experience supporting multiple brands or product lines simultaneously.
Culture & Benefits
- Async collaboration across time zones with a US-based team.
- Service-oriented communication focused on keeping promoters supported.
- Independent ownership of day-to-day affiliate program operations.
- Opportunity to identify performance patterns and improve operational processes.