Senior Infrastructure Engineer (SRE)

Location: Milan or Turin, Italy

Salary: €55,000–€68,000 per year, plus a 10% bonus based on personal and company objectives.

Company

hirify.global develops service-driven supply chain planning software that helps companies improve inventory management, customer satisfaction, planner productivity, and financial performance.

What you will do

• Lead major incidents from impact assessment and containment through recovery, stakeholder communication, root-cause analysis, and corrective actions.
• Troubleshoot distributed production services across Windows and Linux, Kubernetes, containers, networking, DNS, cloud infrastructure, identity, databases, storage, APIs, and service dependencies.
• Operate and improve Azure, OCI, or comparable cloud environments, including monitoring, access controls, backup and recovery, reliability, and cost-aware scaling.
• Define and improve SLIs, SLOs, observability, alerting, capacity planning, resilience, dependency mapping, and recovery readiness.
• Automate operational tasks and controls using PowerShell, Python, infrastructure as code, and CI/CD pipelines with testing, secure credential handling, validation, and rollback.
• Lead and mentor the IT/Ops team while aligning Engineering, Product, Security, Support, and business stakeholders on service ownership, priorities, risks, and commitments.

Requirements

• Typically 5+ years of SRE or production engineering experience operating business-critical, customer-facing, or high-availability services.
• Recent hands-on ownership of high-severity incidents, including technical triage, recovery decisions, communication, and measurable follow-through.
• Strong troubleshooting fundamentals across Windows, Linux, TCP/IP, DNS, routing, firewalls, proxies, load balancers, and multiple service layers.
• Hands-on experience with Azure, OCI, or a comparable cloud platform, plus production Kubernetes and container operations.
• Deep experience with observability, distributed tracing, actionable alerting, SLI/SLO design, capacity analysis, failure-mode thinking, and post-incident engineering.
• Experience with Active Directory, Microsoft Entra ID or equivalent IAM, PowerShell or Python automation, Terraform or comparable infrastructure-as-code tooling, CI/CD, and cross-functional technical leadership.

Nice to have

• Experience with Microsoft 365, endpoint management, EDR, device compliance, and hybrid workplace operations.
• Formal ITIL, cloud, security, or infrastructure certifications.

Culture & Benefits

• Work in a rapidly growing global company whose supply chain planning software is deployed in more than 44 countries.
• Participate in a culture focused on problem solving, deep care, durable creativity, and finding the right answer rather than the first answer.
• Receive a salary of €55,000–€68,000 per year plus a 10% performance-based bonus.
• Equal employment opportunities are provided, and employment practices comply with applicable privacy and data-protection requirements.

Hiring process

• Complete a scenario-based SRE technical discussion covering realistic production incidents involving cloud, Kubernetes, identity, networking, databases, storage, APIs, and service dependencies.
• Explain the logs, metrics, traces, commands, tools, trade-offs, and recovery criteria used in incident diagnosis and resolution.
• Discuss how to align technical and business stakeholders when priorities, risks, and customer commitments conflict.