Senior Staff GRC Analyst - Strategic Account Partner (Cybersecurity)

Location: Vancouver, British Columbia, Canada. Hybrid work model with onsite attendance at least 50% of the time for employees within commuting distance of a hirify.global office.

Company

Provides AI-enabled governance, risk, and compliance SaaS solutions through a platform used by practitioners, executives, and boards.

What you will do

• Own a portfolio of strategic accounts as the dedicated security contact for security, risk, compliance, and procurement stakeholders.
• Lead customer security audits and assessments, including scoping, evidence preparation, audit sessions, control defense, and findings closure.
• Build account security plans covering customer frameworks, regulators, audit cycles, concerns, open items, and roadmap commitments.
• Anticipate regulatory and customer requirements and stage documentation and evidence before requests are raised.
• Handle complex assurance escalations involving bespoke questionnaires, contractual security terms, incidents, vulnerabilities, penetration tests, and architecture questions.
• Partner with Sales, Customer Success, and Renewals while feeding customer insights into the security roadmap, answer library, and trust center content.

Requirements

• At least 5 years of experience in security GRC, customer assurance, security consulting, IT audit, or a closely related function, including substantial customer-facing work.
• Hands-on experience leading or defending security audits and assessments.
• Deep knowledge of SOC 2 and ISO 27001, plus familiarity with NIST CSF, GDPR, HIPAA, DORA, and sector-specific requirements.
• Technical depth across cloud architecture, encryption, identity, logging, and vulnerability management.
• Excellent written communication and the judgment to engage credibly with skeptical CISOs and security engineers.
• Ability to work in the Vancouver hybrid model and onsite at least 50% of the time when within commuting distance of an office.

Nice to have

• Experience as a GRC analyst, customer security officer, account security partner, or customer success professional.
• Background in financial services, healthcare, the public sector, or other heavily regulated industries.
• CISSP, CISA, CRISC, or ISO 27001 Lead Auditor certification.
• Familiarity with trust center platforms, AI-assisted assurance tooling, or multi-product SaaS environments.
• Willingness to travel occasionally for onsite customer audits and executive reviews.

Culture & Benefits

• Flexible work environment with hybrid collaboration across global office hubs.
• Comprehensive health benefits, generous time off, wellness programs, and global days of service.
• Meeting-free days and an emphasis on creativity, experimentation, continuous learning, and innovation.
• Employee Resource Groups and resources supporting diversity, education, and inclusion.
• AI and digital tools support recruitment administration, while final screening and hiring decisions are made by people.