1 месяц назад
Customer Experience (Electromechanical Equipment)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Experience (Electromechanical Equipment): Providing on-site customer support across the Netherlands, including installation, repair, maintenance, functionality testing, and equipment training with an accent on technical diagnosis and service quality. Focus on solving electromechanical issues under pressure, selecting appropriate technical solutions, and documenting each service visit in detailed reports.
Location: Travel within the Netherlands required, up to 80% of the time
Company
develops and supplies professional cooking equipment and provides related customer service.
What you will do
- Provide customer service and technical support during on-site visits and travel throughout the Netherlands.
- Install, repair, maintain, and test the functionality of equipment.
- Diagnose technical issues and select appropriate solutions.
- Train customers to use the equipment correctly.
- Prepare detailed service reports after each visit.
Requirements
- Proficiency in English and Dutch is required.
- Strong problem-solving and diagnostic skills.
- 1–2 years of experience in the electromechanical industry.
- Ability to work under pressure and respond positively to challenges.
- Willingness to travel within the Netherlands up to 80% of the time.
- Entry-level profile with less than two years of experience.
Culture & Benefits
- Mentorship and coaching.
- Career growth opportunities and training programs.
- Diversity and inclusion policies.
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