Zonal Training Manager (Solar Energy)

Location: Madagascar; hybrid workplace with approximately 50% travel across assigned locations for field training and assessments.

Company

hirify.global is an off-grid solar energy company combining solar products, PAYG financing, fintech, and field operations to expand energy access across 14 countries.

What you will do

• Deliver and oversee practical field training for major initiatives, product launches, pilots, rollouts, onboarding, policies, and operational requirements.
• Coordinate training schedules, attendance, audits, learning assessments, and reporting across assigned regions.
• Manage Litmos data quality, user activations and deactivations, course adoption, completion, and Regional Mentor engagement.
• Design, develop, update, and adapt training content for Energy Officers, Field Staff, Area Business Managers, and Regional Mentors based on field observations, performance results, and business priorities.
• Coach Regional Mentors, observe field performance, identify capability gaps, and provide practical feedback and recommendations.
• Align learning initiatives with Sales, Collections, HR, Training, and field teams, while maintaining accurate records and applying relevant solar energy sector and market insights.

Requirements

• Fluency in French and English, with proficiency in relevant local languages.
• Experience in training, learning and development, field capability, or a related area.
• Experience in training strategy, project coordination, training needs assessment, and content development.
• Experience delivering sales and collections training, preferably within the solar energy, PAYGo, fintech, telecommunications, or a related sector.
• Good knowledge of sales, collections, customer engagement, and field operations.
• Strong facilitation, presentation, communication, and coaching skills.
• Ability to coordinate training activities across multiple locations and teams.
• Familiarity with CRM systems, learning management systems, sales tools, and training data platforms.
• Ability to use training data and performance information to assess learning effectiveness and identify improvement areas, with strong organisational skills and attention to accuracy and follow-through.
• Willingness to travel approximately 50% of the time to various locations for field training and assessments.

Nice to have

• Bachelor's degree in Training, Education, Business, Human Resources, or a related field.
• Experience coordinating teams.

Culture & Benefits

• Professional growth in a rapidly expanding, high-social-impact industry.
• Open-minded and collaborative culture focused on innovation and impact on people and the planet.
• Multicultural work environment with colleagues from different geographies, nationalities, and backgrounds.
• Structured learning and development programs through the Sun Center for Leadership.
• Diverse and inclusive workplace with employment decisions based on experience, skills, effort, and results.