2 дня назад
Analytics Engineer (Epic Healthcare IT)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Analytics Engineer (Epic Healthcare IT): Supporting and enhancing healthcare applications and EHR workflows across Epic modules with an accent on production support, testing, workflow analysis, and technical documentation. Focus on resolving incidents, validating upgrades, maintaining regulatory compliance, and collaborating with client teams during U.S. business hours.
Location: Hybrid in Guadalajara, Jalisco, Mexico; collaboration during U.S. business hours is required.
Company
delivers digital engineering services, including healthcare application support and systems analysis.
What you will do
- Support Ambulatory, Healthy Planet, MyChart, Cadence, Care Everywhere, and related provider or payer workflows.
- Execute support, testing, workflow analysis, build preparation, enhancement, and documentation activities.
- Drive upgrades, updates, validation, incident resolution, and client-specific application work.
- Collaborate with Epic specialists, client teams, and delivery stakeholders to resolve issues and achieve milestones.
- Create ticket notes, test evidence, knowledge articles, workflow notes, and support records.
- Develop proficiency across multiple Epic modules through structured training and knowledge transfer.
Requirements
- 1–3 years of experience, including hands-on exposure to healthcare application support, EHR systems, production support, testing, or systems analysis.
- Experience with Epic applications, including Ambulatory, Healthy Planet, MyChart, Cadence, or Care Everywhere.
- Knowledge of healthcare application support, production troubleshooting, software testing and validation, and workflow analysis.
- Ability to resolve incidents and produce accurate technical documentation for healthcare applications.
- Bachelor’s degree in Computer Science, Information Technology, Healthcare Informatics, or a related discipline.
- Ability to collaborate during U.S. business hours and work under moderate supervision.
Nice to have
- Epic certification, accreditation, or proficiency.
- Experience with Prelude, clinical workflows, scheduling, patient engagement, interoperability, claims, enrollment, prior authorization, or care management.
- Provider connectivity or payer-platform workflow experience.
- CPHIMS or a similar healthcare IT certification.
Culture & Benefits
- Employee position with a hybrid work arrangement.
- Structured Epic training and client-specific knowledge transfer.
- Opportunities to build expertise across multiple Epic modules.
- Work with Epic specialists, client teams, and delivery stakeholders.
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