2 месяца назад
Advisor, Client Solutions - CUS Q1 FY27 (Finance)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Advisor, Client Solutions - CUS Q1 FY27 (Finance): Supporting global clients with FactSet applications, custom financial models and screens, and complex financial queries with an accent on client communication, financial-market knowledge, and analytical problem solving. Focus on resolving sophisticated workstation and data-related questions, maintaining high-quality support, and collaborating with sales and product development teams.
Location: Hyderabad, India; willingness to work U.S. shifts required
Company
provides financial data, analytics, software, and specialized support solutions to investment professionals and organizations worldwide.
What you will do
- Answer global client questions by phone, email, instant message, and proprietary communication channels.
- Support applications and develop custom models and screens.
- Resolve complex financial queries using the Workstation, financial content, and Microsoft Excel.
- Maintain high-quality client support by following established procedures and meeting performance targets.
- Identify workflow improvements and collaborate with Client Solutions, Sales, and Product Development.
- Attend internal meetings and training, complete assigned projects, and stay current on products, competitors, and financial markets.
Requirements
- MBA in Finance is accepted for freshers and experienced candidates; B.Com or M.Com, or BBA in Finance, is accepted for experienced candidates.
- Fluent spoken English required.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Advanced web-searching experience and strong organizational skills.
- Genuine interest in or experience with financial markets.
- Willingness to work U.S. shifts and be based in Hyderabad.
Culture & Benefits
- Health, life, and disability insurance, retirement savings plans, and a discounted employee stock purchase program.
- Paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations supporting work-life harmony.
- Career progression planning with dedicated monthly learning and development time.
- Access to Business Resource Groups and opportunities to participate in volunteerism and sustainability initiatives.
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