2 месяца назад
Mid Market Customer Growth Chapter Lead
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Mid Market Customer Growth Chapter Lead (Customer Growth): Defining professional standards and working methodologies while developing regional people strategy and supporting chapter performance with an accent on coaching, capability assessment, and succession planning. Focus on solving complex organizational issues, driving performance improvement, and coordinating hiring, development, and knowledge sharing across internal stakeholders.
Location: Curitiba, Brazil; hybrid work model
Company
provides a global full-stack cloud communication platform used by more than 80% of the world to connect and communicate.
What you will do
- Define professional standards and working methodologies within the customer growth chapter.
- Resolve complex functional and organizational issues in partnership with Squad Leads and internal stakeholders.
- Develop regional people strategy, coach chapter members, and coordinate training and knowledge sharing.
- Manage recurring feedback, performance management, development goals, and performance improvement programs.
- Support hiring, staffing, salary negotiations, promotions, and succession planning.
- Conduct capability assessments and identify initiatives for skill development.
Requirements
- Strong functional expertise within the chapter competence.
- Experience with people development, coaching, feedback, and performance management.
- Ability to solve complex problems and organizational issues.
- Experience working with Squad Leads and internal stakeholders.
- Strong communication and coordination skills.
Culture & Benefits
- Flexible hybrid work arrangements and working hours adapted to local regulations.
- Performance-driven bonuses, regular compensation reviews, and recognition programs.
- Employee Stock Ownership Plan with stock option opportunities.
- Time off, special leave days, and well-being support.
- Internal mobility, mentorship, onboarding, upskilling, and professional training.
- Short- and long-term international mobility opportunities across global hubs.
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