Implementation Engineer (Fintech)

Location: On-site in Hong Kong or Shenzhen, China

Company

hirify.global provides next-generation payment solutions for hospitality and retail merchants.

What you will do

• Lead merchant implementation projects from discovery and technical scoping through API integration, terminal deployment, and go-live.
• Design scalable API-based payment integrations connecting Kody’s payment stack with client PMS and POS systems.
• Guide client development teams through system testing, hardware configuration, and operational troubleshooting.
• Collaborate with Sales, Product, and Core Engineering to represent merchant needs and resolve technical blockers.
• Standardize implementation workflows, improve documentation, and convert recurring merchant feedback into product recommendations.

Requirements

• 3+ years of experience in technical implementation, API integration, technical consulting, or technical support.
• Experience troubleshooting complex software, network, or hardware integration issues.
• Strong communication skills with technical and non-technical stakeholders.
• Project management skills, self-drive, autonomy, and willingness to learn in a fast-growing fintech environment.
• Professional proficiency in English required.

Nice to have

• Cantonese language skills.

Culture & Benefits

• Opportunity to work in a dynamic and innovative team at a rapidly growing global company.
• Competitive salary and benefits package.
• Career growth opportunities in leadership and strategy.
• Collaborative and inclusive work environment.