13 часов назад
Technical Customer Support – Banking, Moldova, (Cedacri International)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Customer Support – Banking, Moldova, (Cedacri International) (Banking support): Providing customer service, help desk assistance, and troubleshooting for banking software with an accent on customer satisfaction, functional technical skills, and Italian-language communication. Focus on solving customer issues, managing support interactions, and mapping satisfaction while working with finance-focused users.
Location: Chisinau, Republic of Moldova; Workplace: Hybrid
Company
provides workflow automation software, real-time data, business intelligence, and consultancy services for financial institutions, trading firms, central banks, governments, and corporations.
What you will do
- Provide customer service within the assigned support areas.
- Manage help desk requests and troubleshoot customer issues.
- Apply functional technical skills in phone and written support interactions.
- Check and map customer satisfaction.
- Take on additional support responsibilities as the role expands.
Requirements
- Be in the final year of college or university, or hold a bachelor's degree in Economics or Finance.
- Written and verbal Italian skills are required.
- Have excellent knowledge of Microsoft Office.
- Demonstrate strong communication, negotiation, teamwork, and customer-orientation skills.
Nice to have
- Knowledge of English.
Culture & Benefits
- Three-month paid training period.
- Italian language lessons and continuous learning opportunities.
- Professional growth opportunities.
- Permanent employment contract with a full social package.
- Work in a young team.
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