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2 дня назад

After Sales – ERP Associate (SAP)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Tanzania
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
After Sales – ERP Associate (SAP): Maintaining SAP data and transaction flows for warranty claims, service orders, spare parts, inventory, and reverse logistics with an accent on data integrity, reporting, and after-sales operations. Focus on designing performance dashboards, reconciling stock and GR/IR records, and improving SAP utilisation across service operations.

Location: Onsite in Arusha, Tanzania

Company

hirify.global is an off-grid solar energy company combining solar products, pay-as-you-go financing, fintech, and field operations to expand access to reliable energy.

What you will do

  • Maintain daily, weekly, monthly, and period-close SAP entries for warranty claims, service orders, repair orders, goods movements, returns, and spare parts transactions.
  • Process SAP Customer Service transactions, including service notifications, service orders, repair orders, material returns, transfers, scrapping, and stock adjustments.
  • Design and maintain after-sales performance dashboards using SAP, Excel, Power BI, or SAP Analytics Cloud.
  • Audit SAP data, resolve GR/IR mismatches and open transactions, and maintain accurate material, service, customer, and equipment master data.
  • Generate warranty, service order, inventory, reverse logistics, cost, and SLA/TAT reports for management and Finance.
  • Coordinate spare parts inventory control, cycle counts, stock takes, valuation, batch management, serial tracking, and reverse logistics activities.

Requirements

  • Bachelor’s degree in Business Administration, Supply Chain Management, Information Systems, Engineering, or a related field.
  • 2–4 years of hands-on SAP experience in after-sales, service operations, supply chain, or logistics.
  • Practical experience with SAP CS, MM, and/or PM modules.
  • Strong Microsoft Excel skills for data review, reporting, and dashboard development.
  • Experience with inventory management, spare parts, stock control, and reverse logistics.
  • Strong data interpretation, communication, attention to detail, problem-solving, and process improvement skills.

Nice to have

  • An advanced degree.
  • Experience with Power BI or SAP Analytics Cloud.

Culture & Benefits

  • Professional growth in a rapidly expanding, high-social-impact industry.
  • Collaborative and inclusive environment focused on innovation and impact.
  • Multicultural experience with colleagues from different geographies and backgrounds.
  • Structured learning and development programs through the Sun Center for Leadership.

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