5 часов назад
IT & Audio Visual Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT & Audio Visual Support Specialist (AV Systems): Maintaining and supporting audiovisual infrastructure, conference rooms, collaboration tools, and live event technology with an accent on Tier 2/3 troubleshooting, system configuration, and preventive maintenance. Focus on diagnosing complex audio, video, control, networking, and room-scheduling issues while supporting reliable meetings and workplace technology deployments.
Location: On-site in Penang, Malaysia; occasional after-hours support or on-call rotation may be required.
Company
is hiring for workplace audiovisual and technology support operations.
What you will do
- Provide Tier 2/3 support for audiovisual systems, conferencing technologies, and workplace collaboration tools.
- Troubleshoot escalated AV issues involving audio, video, control systems, networking, and room scheduling technologies.
- Install, configure, test, maintain, and update conference room equipment, including displays, projectors, microphones, speakers, and control systems.
- Support Crestron, Logitech, Microsoft Teams Rooms, and related AV platforms.
- Assist with conference room setup, executive meetings, town halls, live events, room builds, technology refreshes, and equipment migrations.
- Document configurations and troubleshooting procedures, monitor system performance, and recommend reliability improvements.
Requirements
- Bachelor’s degree in Information Technology, Audiovisual Technology, Electronics, Computer Science, or equivalent experience.
- At least 3 years of experience supporting audiovisual systems, unified communications, or workplace technology environments.
- Hands-on experience with Microsoft Teams and AV control systems such as Crestron or Microsoft Teams Rooms.
- Strong understanding of AV signal flow, audio/video distribution, and troubleshooting methodologies.
- Ability to diagnose complex technology issues, communicate clearly, provide customer service, and support presentations.
- Strong prioritization, organizational, documentation, and problem-solving skills.
Nice to have
- Experience with digital signage, room scheduling systems, unified communications, or cloud-based device management platforms.
- Familiarity with ServiceNow or similar ticketing systems.
- Experience supporting executive meetings, town halls, and live events.
Culture & Benefits
- Regular on-site work in Penang.
- Occasional after-hours support or on-call rotation.
- Collaboration with IT, Facilities, and external vendors on AV deployments and integrations.
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