People Operations Partner
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: In-person at the Brooklyn, NY office; must be based in NYC and able to travel throughout the market as needed.
Salary: $90,000β$110,000 annual base salary, plus equity and benefits.
Company
is a growing food and beverage brand focused on elevated products and memorable customer experiences across multiple cities.
What you will do
- Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, workforce planning, and staffing risks.
- Support consistent onboarding from offer acceptance through ramp-up and identify organizational needs across assigned markets.
- Coach General Managers, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics.
- Lead employee relations matters and investigations from intake through resolution, maintaining clear documentation and sound judgment.
- Analyze turnover, attendance, engagement, performance, and operational trends to recommend proactive solutions.
- Collaborate with Talent Acquisition, Payroll, Training, Finance, and Operations to support business decisions and smooth operations.
Requirements
- 4+ years of HR or People Operations experience, ideally in a fast-paced retail or hospitality environment.
- Working knowledge of labor laws and compliance requirements, including I-9s, wage and hour rules, and documentation standards.
- Experience managing multiple priorities and deadlines in a high-volume environment.
- Strong organization, attention to detail, communication, discretion, and judgment when handling sensitive information.
- Comfort using HR systems and tools, including HRIS, ATS, and Google Suite.
- Must be based in NYC and have flexibility to travel throughout the market.
Culture & Benefits
- People-first culture with a fast-paced, growth-oriented working environment.
- Equity package and three health plan options, with full coverage available for two employee-only tiers.
- 15 days of paid annual leave in addition to company-observed holidays and sick time.
- Parental leave, bereavement leave, and commuter benefits.
- Free coffee, matcha, and other products through the Regulars program, plus team social outings and company swag.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β