Community Lead, Seoul (12 Month Contract)

Location: Seoul, Republic of Korea; onsite, reporting to the building each day

Company

hirify.global provides flexible workspace solutions and community services for businesses in more than 37 countries.

What you will do

• Manage member engagement and retention through regular account conversations, issue resolution, experience reviews, and front desk coverage.
• Coordinate new member move-ins, orientations, onboarding materials, and move-out interviews.
• Host weekly social events, support value-driving programming, promote events, and coordinate building-specific requirements.
• Conduct building walkthroughs, communicate policies and building updates, coordinate cleaning services, and manage keys and keycard inventory.
• Follow emergency action plans, create incident reports, escalate medical emergencies, and respond to security alerts.
• Support sales through building tours, prospective member handoffs, and identifying growth-related conversations.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 2 years of hospitality experience.
• Proficient Korean and understanding of local culture required.
• Excellent interpersonal, networking, verbal, and written communication skills.
• Strong organization skills with the ability to manage multiple projects from start to finish.
• Attention to detail, efficient task management, and interest in building ongoing relationships.

Culture & Benefits

• Work in a collaborative global community focused on member support and elevated workplace experiences.
• Opportunities to participate in Employee Community Groups and global projects.
• Open-minded and inclusive environment that values different perspectives.