6 часов назад
IT Support Engineer (Autonomous Vehicles)
120 000 - 170 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Engineer (Autonomous Vehicles): Providing hands-on support for employee devices, office technology, accounts, networking, and workplace IT systems at an autonomous middle-mile logistics company with an accent on reliable onsite operations and secure IT infrastructure. Focus on troubleshooting heterogeneous operating systems, managing onboarding and asset lifecycles, and maintaining office networks, conference rooms, and connectivity.
Location: Onsite five days per week at the Santa Clara, California office
Salary: $120,000–$170,000 per year
Company
develops autonomous transportation technology for B2B middle-mile logistics, integrating proprietary software and hardware into Level 4 autonomous trucks.
What you will do
- Provide day-to-day support for laptops, desktops, mobile devices, peripherals, printers, conference rooms, and other office technology.
- Set up and configure new-hire equipment, user accounts, access permissions, and software.
- Troubleshoot hardware, software, network, connectivity, and audiovisual issues across the office.
- Manage onboarding and offboarding, including device provisioning, account setup, and equipment collection.
- Track IT inventory, assets, equipment lifecycles, support issues, resolutions, and internal processes.
- Maintain office infrastructure and coordinate with vendors on hardware, internet, networking, cabling, and access-point issues.
Requirements
- Onsite availability five days per week at the Santa Clara, California office.
- 5+ years of experience in IT support, desktop support, or systems support.
- Production-environment experience supporting Windows, macOS, and Linux.
- Experience administering Google Workspace and supporting iOS and Android devices.
- Strong troubleshooting skills across hardware, software, and basic networking, including DNS, DHCP, TCP/IP, and Wi-Fi.
- Familiarity with Jira Service Management, Confluence, printers, conference-room AV systems, and workplace IT equipment.
Nice to have
- Experience with UniFi, Meraki, Fortinet, or similar networking tools.
- Basic scripting skills in Python, Bash, or PowerShell.
Culture & Benefits
- Collaborative, respectful, and agile working culture.
- Commitment to diversity, inclusion, and equal opportunity.
- Opportunity to contribute to autonomous transportation and more sustainable middle-mile logistics.
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