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обновлено 11 дней назад

Senior Production Support Analyst

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Tunisia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Production Support Analyst (Market Data Platforms): Supporting real-time market data platforms and maintaining server infrastructure for over 850 customer accounts with an accent on monitoring, availability, low latency, and advanced technical support. Focus on deploying releases, driving platform enhancement projects, and handling high-severity incidents across Windows/Linux servers and distributed data centers.

Location: TUN ARIA 150, Tunisia; hybrid work

Company

hirify.global provides financial services technology and operates global market data platforms, including MarketMap Realtime, Valdi Global Market Platforms, and Protegent.

What you will do

  • Support client requests and provide advanced technical support for real-time market data platforms.
  • Monitor server availability and low-latency performance across more than 120 stock exchanges.
  • Maintain over 850 customer accounts hosted on more than 200 servers.
  • Plan and deploy new releases across data centers, hubs, Windows/Linux servers, and platform components.
  • Participate in incident management and handle high-severity incidents.
  • Collaborate with CX, development, network/infrastructure, exchange project management, and trading teams.

Requirements

  • Good knowledge of Windows Server.
  • Experience with incident management and ITIL processes.
  • Knowledge of MS Exchange Server and SQL Server.
  • Strong communication and interpersonal skills.
  • Good English level required for sprint reviews and presentations.
  • Ability to learn and evaluate new technologies.

Culture & Benefits

  • Full-time role in a modern, international, and collaborative environment.
  • Performance bonus, meal vouchers, and transportation benefits.
  • Private medical, dental, and travel insurance.
  • Continuous development through training across financial, sales, and hirify.global solutions.
  • Professional development resources and opportunities.

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