2 часа назад
Agent Product Manager (AI)
140 000 - 175 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Agent Product Manager (AI): Building and operating the customer-facing business behind AI agents for healthcare organizations, with an accent on product implementations, customer operations, and scalable internal tooling. Focus on translating customer needs into product improvements, automating workflows, and designing reporting systems that support rapid growth and measurable operational impact.
Location: San Francisco, United States; hybrid work arrangement with regular office presence. Travel is required four times per year for team offsites and operator shadowing sessions.
Salary: $140,000–$175,000 per year, plus equity. Level and compensation depend on experience and qualifications.
Company
builds AI agents and healthcare technology that support patient communication, specialty appointment scheduling, and care operations.
What you will do
- Lead customer onboarding and end-to-end product implementations independently.
- Manage customer feedback, support issues, account needs, and contract expansion opportunities.
- Identify product improvements and new offerings based on customer needs and business value.
- Build scalable internal tools, systems, workflows, reporting, dashboards, and ticketing systems with engineering partners.
- Develop operational processes and strategy from zero to one, including automation for rapid growth.
- Collaborate with operations analysts on product QA/QC, reporting, and actionable data analysis.
Requirements
- 2–4 years of experience in consulting, BizOps, account management, or customer success.
- Experience translating business needs into actionable requirements for technical teams.
- Experience leading projects that improved operations and delivered measurable business impact.
- Experience supporting or working in support or post-sales organizations, including customer product implementations.
- Strong communication, analytical, prioritization, organization, problem-solving, and time-management skills.
- Willingness to work in a hybrid San Francisco setup and travel four times per year.
Nice to have
- Experience with customer service tools such as Zendesk or Intercom.
- Experience with AI agents.
- Background in health systems.
Culture & Benefits
- Autonomous, entrepreneurial environment focused on customer and patient impact.
- Equity and competitive compensation.
- Professional development budget and training opportunities.
- Medical, dental, and vision insurance, flexible PTO, and 401(k).
- Office setup stipend, meals and snacks, fitness stipend, and commuter benefits.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →