21 час назад
Product Analyst II (Loyalty Solutions)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Analyst II (Loyalty Solutions) (functional analysis and airline loyalty products): Analyzing customer requirements and designing scalable solutions for airline loyalty products with an accent on functional specifications, roadmap alignment, and customer value. Focus on validating delivered functionality, coordinating cross-functional stakeholders, and supporting UAT and long-term service delivery.
Location: Manila, Philippines
Company
provides technology and loyalty solutions for the global travel industry, including airlines and their customers.
What you will do
- Analyze airline customer business requirements and maintain functional knowledge of processes, services, and product usage.
- Produce feasibility studies, solution overviews, interface control documents, and product specifications.
- Translate customer needs into scalable solutions while aligning product capabilities, roadmaps, capacity, and delivery commitments.
- Validate product compliance, system integrity, delivered functionality, and customer-specific acceptance criteria.
- Support UAT preparation, incident investigation and prioritization, functional walkthroughs, and customer-facing validation.
- Coordinate with Product, Project, Development, Account, Implementation, Migration, Customer Success, and Account Management teams.
Requirements
- Strong analysis and functional design skills.
- Knowledge of UML diagrams and ability to write clear, structured documentation.
- Experience with Postman and API testing is highly desirable.
- Knowledge of Scrum and Agile methodologies, plus an understanding of different test tool applications.
- Strong written and verbal communication, teamwork, problem-solving, and stakeholder interaction skills.
- Full-time position based in Manila, Philippines.
Nice to have
- Experience as a Scrum Master.
Culture & Benefits
- Flexible working model.
- Continuous learning through on-the-job experience, formal programs, and collaboration.
- Supportive environment focused on professional development and personal well-being.
- Compensation package with bonus opportunities, health benefits, and caregiving benefits.
- Global, diverse, and inclusive community.
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