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21 час назад

Product Analyst II (Loyalty Solutions)

Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Product Analyst II (Loyalty Solutions) (functional analysis and airline loyalty products): Analyzing customer requirements and designing scalable solutions for airline loyalty products with an accent on functional specifications, roadmap alignment, and customer value. Focus on validating delivered functionality, coordinating cross-functional stakeholders, and supporting UAT and long-term service delivery.

Location: Manila, Philippines

Company

hirify.global provides technology and loyalty solutions for the global travel industry, including airlines and their customers.

What you will do

  • Analyze airline customer business requirements and maintain functional knowledge of processes, services, and product usage.
  • Produce feasibility studies, solution overviews, interface control documents, and product specifications.
  • Translate customer needs into scalable solutions while aligning product capabilities, roadmaps, capacity, and delivery commitments.
  • Validate product compliance, system integrity, delivered functionality, and customer-specific acceptance criteria.
  • Support UAT preparation, incident investigation and prioritization, functional walkthroughs, and customer-facing validation.
  • Coordinate with Product, Project, Development, Account, Implementation, Migration, Customer Success, and Account Management teams.

Requirements

  • Strong analysis and functional design skills.
  • Knowledge of UML diagrams and ability to write clear, structured documentation.
  • Experience with Postman and API testing is highly desirable.
  • Knowledge of Scrum and Agile methodologies, plus an understanding of different test tool applications.
  • Strong written and verbal communication, teamwork, problem-solving, and stakeholder interaction skills.
  • Full-time position based in Manila, Philippines.

Nice to have

  • Experience as a Scrum Master.

Culture & Benefits

  • Flexible working model.
  • Continuous learning through on-the-job experience, formal programs, and collaboration.
  • Supportive environment focused on professional development and personal well-being.
  • Compensation package with bonus opportunities, health benefits, and caregiving benefits.
  • Global, diverse, and inclusive community.

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