Senior Site Reliability Engineer

Location: Ireland — Dublin. The role includes rotating weekend on-call support for 24x7 customer operations, primarily aligned with PST timings, and occasional travel to other hirify.global offices.

Company

hirify.global provides cloud software, analytics, digital products, and AI-enabled platforms for property and casualty insurance companies worldwide.

What you will do

• Engineer and operate resilient multi-tenant SaaS infrastructure and customer-focused application environments.
• Automate AWS infrastructure, deployments, operational tooling, and recurring tasks.
• Develop reliability improvements and tooling for containerized microservices and core infrastructure.
• Build observability tooling, metrics, dashboards, and self-healing capabilities.
• Improve incident management through risk identification, mitigation, SLO tracking, and blameless postmortems.
• Collaborate with product engineering teams, contribute code, and create documentation and training materials.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• Strong software engineering and automation skills with Bash, Python, and/or Go.
• Deep Linux engineering experience and extensive AWS automation experience.
• Hands-on experience with Docker, Helm, Kubernetes/EKS, CNI, and ingress networking in production.
• Experience with Terraform or related IaC tools, GitOps and DevOps tooling, microservices, and production-scale operations.
• Experience with SSO technologies, SAML, OAuth, x.509 certificates, relational databases, and observability tools such as Datadog, CloudWatch, and PagerDuty.

Nice to have

• Experience with Okta, Kafka, AWS SQS, KubeVela, or Crossplane.
• Experience supporting Java, Apache, and Tomcat web applications in production.
• Experience applying AI and data-driven insights to improve productivity and reliability.

Culture & Benefits

• Collaborative culture focused on integrity, rationality, collegiality, curiosity, and innovation.
• Mentoring, teaching, and cross-functional collaboration are part of the role.
• Rotating weekend operational support is required for customer emergencies.
• Occasional travel of less than 5% may be required for training and team meetings.