8 часов назад
Account Manager (Fintech)
90 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (Fintech): Leading onboarding, activation, and long-term relationship management for enterprise clients using Escrow.com with an accent on technical onboarding, account growth, and risk-aware transaction management. Focus on designing custom activation programs, explaining APIs and SaaS integrations to non-technical stakeholders, and coordinating Sales, Product, Support, and Engineering to improve client adoption.
Location: Vancouver, British Columbia, Canada; on-site
Salary: $90,000 per annum on-target earnings
Company
is a global FinTech company operating Escrow.com, a platform for high-value transactions and enterprise client services.
What you will do
- Design and execute structured onboarding and activation programs tailored to clients’ technical and operational needs.
- Monitor enterprise accounts and transactions, support platform adoption, mitigate risk, and promote growth.
- Build strategic relationships with stakeholders across global markets and time zones.
- Educate clients on platform features, APIs, integrations, and best practices.
- Collaborate with Sales, Product, Support, and Engineering to deliver a seamless customer experience.
- Identify upsell, cross-sell, and account expansion opportunities and relay client feedback to product teams.
Requirements
- 1–2 years of experience in Technical Account Management, Solutions Engineering, or Customer Success.
- Experience managing custom onboarding programs for SMB and mid-market clients in complex environments.
- Strong relationship management, strategic consulting, business acumen, and communication skills.
- Experience managing high-touch books of business and meeting or exceeding growth and retention goals.
- Ability to explain technical concepts to non-technical audiences and work effectively in fast-paced environments.
- Familiarity with APIs, SaaS integrations, or technical products.
Nice to have
- Experience in digital payments, SaaS, or FinTech.
- Familiarity with HubSpot, Apollo.io, DeskPro, Google Suite, and transaction or financial software.
- Knowledge of financial systems and KYC/AML compliance.
- Bachelor’s degree in Business, Marketing, or a related field.
Culture & Benefits
- Meritocratic culture with opportunities for ownership and accelerated career growth.
- Weekly town halls with a live Q&A session with the CEO.
- Weekly end-of-week lunches featuring rotating local cuisine.
- Quarterly company-wide hackathons with team activities, events, food, and prizes.
- Fun team events and opportunities to contribute to products serving users globally.
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