7 часов назад
Account Director, Enterprise (Telco)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Director, Enterprise (Telco): Developing strategic relationships and driving revenue growth across enterprise telecommunications accounts in Mexico with an accent on consultative selling, executive engagement, and AI-powered customer experience solutions. Focus on managing complex sales cycles, building business cases, leading commercial negotiations, and coordinating cross-functional teams to expand long-term account value.
Location: Mexico City, Mexico
Company
provides AI-powered experience orchestration technology connecting people, systems, data, and AI for customer and employee experiences.
What you will do
- Develop and execute strategic account plans for enterprise telecommunications customers in Mexico.
- Build trusted relationships with C-level, executive, and operational stakeholders.
- Generate new business, cross-sell, upsell, renewals, and account expansion opportunities.
- Manage enterprise sales cycles from qualification through negotiation and close.
- Create business cases, value propositions, and executive presentations tied to measurable outcomes.
- Coordinate Solution Consulting, Customer Success, Professional Services, Marketing, Renewals, Partners, Legal, and Finance teams.
Requirements
- Bachelor's degree or equivalent professional experience.
- 10+ years of commercial experience in enterprise technology, software, cloud, telecommunications, customer experience, or related industries.
- 5+ years of experience selling into, managing, or advising telecommunications customers, with established relationships in the Mexican telecommunications market.
- Proven success managing complex enterprise accounts, strategic sales cycles, executive stakeholders, quota attainment, revenue growth, and account expansion.
- Strong consultative selling, negotiation, executive presentation, business-case development, forecasting, pipeline management, and CRM skills.
- Excellent verbal and written communication skills in Spanish and English.
Nice to have
- Experience selling Customer Experience, Contact Center, CCaaS, Cloud, AI, SaaS, or enterprise software solutions.
- Familiarity with MEDDPICC or other enterprise sales methodologies.
- Experience with channel partners, systems integrators, ROI models, and transformation business cases.
- MBA or equivalent business education.
Culture & Benefits
- Flexible-first working culture within a global organization.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.
- Work on AI-powered technology used by more than 8,000 organizations worldwide.
Hiring process
- Application review by Talent Acquisition and the hiring team.
- Zoom interview followed by meetings with the hiring manager and interview team.
- Most processes include no more than five interviews before final steps.
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