Senior Manager, Renewal Sales APAC

Location: Singapore; hybrid work

Company

Qlik provides data integration, governance, quality, and real-time analytics solutions enhanced by AI and machine learning for more than 40,000 customers worldwide.

What you will do

• Lead, coach, and manage the APAC Renewal Sales team, including performance management and product escalation paths.
• Own Gross Renewal Rate across direct and indirect channels and contribute to Net Revenue Retention through uplift, upsell, and expansion.
• Drive customer engagement 180 days before renewal, identify risks early, and coordinate get-well plans with Customer Success, Support, and Sales.
• Maintain disciplined bottom-up forecasting, pipeline hygiene, weekly operating rhythms, and credible calls to global renewals leadership.
• Manage partner-channel performance through scorecards, Partner Success Plans, and partner accountability.
• Guide customer transitions from maintenance to cloud and SaaS, using AI-driven solutions, agentic quoting, and automation to improve renewal operations.

Requirements

• 7+ years of experience in sales, customer success, or renewals, including 3+ years in a quota-owning leadership role.
• Proven success driving GRR, NRR, and renewal targets in a subscription-based business, preferably in APAC.
• Experience managing indirect and partner channels, including accountability, scorecards, and performance management.
• Experience with cloud and SaaS transitions, AI-driven solutions, automation, forecasting, and pipeline hygiene.
• Strong team leadership, coaching, communication, negotiation, relationship-building, and data-driven decision-making skills.
• Familiarity with Salesforce or other CRM systems and cloud-based software; experience in business intelligence or data analytics software is beneficial.

Culture & Benefits

• Flexible, diverse, and international work environment.
• Career progression pathways and mentoring programs.
• Culture focused on innovation, technology, collaboration, and openness.
• Additional days for personal development and giving back through corporate responsibility programs.