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Account Manager, Core Accounts
60 000$
Описание вакансии
Текст:
TL;DR
Account Manager, Core Accounts (B2B SaaS): Managing and growing a high-volume portfolio of 80 or more existing technology-sector accounts with an accent on renewals, retention, expansion, and structured customer engagement. Focus on identifying churn risk, maintaining 3× pipeline coverage, leading executive business reviews, negotiating contracts, and using CRM data to drive commercial priorities.
Location: 275 Grove St, Auburndale, MA 02466, USA
Salary: $60,000 base salary plus commission
Company
Informa TechTarget provides data-driven digital services, technology market intelligence, advertising, content, and demand-generation solutions for B2B technology customers.
What you will do
- Manage the commercial health and strategic growth of a portfolio of 80 or more core accounts.
- Own the customer lifecycle from kickoff through renewal, including milestones, engagement cadence, and commercial outcomes.
- Lead renewal conversations, negotiations, contract closures, and account expansion initiatives.
- Identify renewal risks, churn signals, upsell opportunities, and pipeline priorities.
- Partner with Customer Success, overlay sales, and new business sales teams according to defined rules of engagement.
- Maintain accurate CRM records and use reporting, dashboards, and playbooks to guide daily activity.
Requirements
- 2–5 years of experience in account management, sales, renewals, or a related commercial role.
- Demonstrated success meeting or exceeding renewal or revenue-retention targets.
- Experience managing a high-volume book of business; experience with 50 or more accounts is preferred.
- Strong negotiation, objection-handling, contract-closing, communication, and stakeholder-management skills.
- Ability to identify expansion opportunities and churn risk while maintaining consistent pipeline coverage.
- Proficiency with CRM platforms, preferably Salesforce, and comfort using reporting and dashboards.
Nice to have
- Experience in B2B SaaS, media, data, technology, research, or market-intelligence sectors.
- Familiarity with overlay sales models and partner or channel go-to-market structures.
- Experience with Gong, Outreach, Ebsta, or ZoomInfo.
Culture & Benefits
- Flexible working patterns and a supportive, diverse, international environment.
- Unlimited paid time off and 10 national holidays.
- 401(k) match, parental leave, and an employee stock purchase plan with shares offered at a minimum 15% discount.
- Training, mentoring, LinkedIn Learning access, and support for internal career moves.
- Volunteer time, charity matching, wellbeing resources, mental health support, and recognition programs.