Computer Operator II (iGaming)

Location: Warsaw, Poland

Company

hirify.global delivers gaming, betting, payment, and entertainment technology across more than 100 jurisdictions, with over 6,000 employees in 30+ countries.

What you will do

• Monitor and troubleshoot host systems, middleware, applications, servers, networks, automated functions, and logical security tools.
• Detect, document, report, and escalate system, network, and service anomalies according to established procedures.
• Execute, validate, and recover operational processes including draw and day-end processing, system balancing, file-system maintenance, transfers, messaging, and jackpot activities.
• Coordinate and track internal and external customer requests while adhering to service-level agreements and IT best practices.
• Support testing activities and recommend improvements to operational procedures and checklists.
• Train and mentor other operators, including junior-level staff.

Requirements

• Two-year technical college degree or comparable experience.
• One to two years of experience in a related field is preferred.
• Ability to navigate Unix, Linux, AIX, VMS, and DOS environments and perform basic commands.
• Working knowledge of FTP and SFTP protocols.
• Comprehensive knowledge of Microsoft Office and PC operating systems.
• Customer communication, technical writing, process management, troubleshooting, and mentoring skills.

Culture & Benefits

• Work follows 24x365 operational procedures, checklists, policies, and IT best practices.
• Professional development includes assigned development plans, mentoring activities, and career-path planning.
• Responsibilities include collaboration with customers and stakeholders in a high-pressure operational environment.
• hirify.global promotes a diverse, equitable, and inclusive workplace.