Incentive Specialist (Energy Efficiency)

Location: Remote - Oregon, United States

Salary: $48,800–$66,300 per year; target compensation is $56,000 per year.

Company

hirify.global supports the transition to a sustainable, equitable, carbon-neutral, and energy-efficient future through community-focused programs.

What you will do

• Process, review, and track residential energy-efficiency incentive applications.
• Apply program rules and eligibility criteria consistently within defined guidelines.
• Coordinate with community organizations, contractors, customers, external partners, and internal program teams.
• Request documentation, explain program requirements, and resolve application issues through clear written and verbal communication.
• Identify discrepancies, data gaps, compliance concerns, and workflow trends to reduce errors and improve processes.
• Document decisions, notes, and exceptions while managing multiple priorities and deadlines.

Requirements

• At least 2 years of experience in incentive processing, program administration, energy-efficiency or utility-funded programs, customer service, administration, or operations.
• Strong attention to detail and experience reviewing documentation for accuracy and completeness.
• Excellent written and verbal communication skills with a customer-focused approach.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook, and comfort using databases or program-management systems.
• Strong organizational skills, dependability, and the ability to work independently while collaborating with a team.
• Must be authorized to work in the United States without employer sponsorship or immigration support. Successful hires must pass pre-employment checks.

Culture & Benefits

• People-first culture based on trust, accountability, transparency, respect, and equal opportunity.
• Medical, dental, and vision insurance with a company-paid health-care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, parental, and volunteer leave.
• Employee recognition, employee assistance, and on-demand career training programs.
• No phone work is required for this role.