Senior/Incident Response Specialist - AV Development (GPSSC)

Location: Remote within the United States; candidates living within the specified radius of a GM hub in Milford, Michigan, or San Francisco, California, are expected to report onsite three times a week. Travel required: less than 25%. This role is not eligible for relocation benefits.

Salary: $80,000–$140,700 per year, plus potential incentive compensation.

Company

hirify.global develops vehicles, autonomous driving technologies, intelligent software, battery systems, and safety features.

What you will do

• Serve as Incident Commander for high-severity and fleet-impacting autonomous vehicle events.
• Coordinate escalation, responder mobilization, investigation, resolution, and incident documentation.
• Review collisions, safety-critical events, and operational anomalies across the AV testing fleet.
• Partner with software, hardware, safety, and systems engineering teams to troubleshoot issues and identify root causes.
• Align Engineering, Operations, Safety, Legal, Communications, and Executive stakeholders during incidents.
• Improve incident response tools, workflows, playbooks, training, records, and regulatory reporting processes.

Requirements

• Understanding of incident response frameworks and best practices.
• At least 5 years of experience leading high-severity, cross-functional incident response as an Incident Commander or in a similar role for the senior level.
• Experience in autonomous vehicle operations or a complex transportation or regulated industry.
• Ability to remain calm, structured, and precise during fast-moving escalations.
• Experience briefing executives on technical issues, impacts, and recommended actions.
• Ability and willingness to participate in a 24/7 on-call rotation; candidates must already have U.S. work authorization, as immigration sponsorship is not available.

Nice to have

• Degree in Emergency Management, Operations, Engineering, or a related discipline.
• Experience handling legal, law-enforcement, and regulatory communications.
• NIMS/ICS, ITIL Incident Management, or equivalent certification.
• Strong analytical skills and experience with Looker or a similar platform.
• Experience administering or improving ServiceNow, PagerDuty, or equivalent incident management platforms.

Culture & Benefits

• Health, dental, and vision coverage.
• Health Savings Account and Flexible Spending Account options.
• Retirement savings plan, life insurance, and sickness and accident benefits.
• Paid vacation and holidays, tuition assistance, and employee assistance programs.
• GM vehicle discounts and an inclusion-focused workplace.