15 часов назад
Teaching Learning and Student Experience Coordinator (Information, Advice and Guidance)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Teaching Learning and Student Experience Coordinator (Information, Advice and Guidance): Coordinating student-facing advice services, teaching and learning administration, student support initiatives, and School-level events with an accent on accurate information, responsive service, and effective team coordination. Focus on supervising administrative colleagues, improving local processes, supporting student engagement, and delivering activities such as induction and graduation.
Location: Oxford Road, Manchester, UK; on-campus presence required for the majority of the working week
Company
's School of Medical Sciences delivers teaching, learning and student experience services for one of the UK's largest undergraduate medical programmes.
What you will do
- Coordinate student-facing Information, Advice and Guidance services across email, telephone and face-to-face enquiries.
- Supervise administrative colleagues, allocate work, manage staff rotas and support training.
- Coordinate student support, engagement and development initiatives, including peer mentoring, societies, student representatives, wellbeing activities and student voice work.
- Organise welcome and induction, graduation, careers events and other School-level activities.
- Review and improve administrative processes, procedures and policy implementation.
Requirements
- Relevant knowledge and experience of teaching and learning and/or student administration policies and procedures.
- Experience working in a team within a large organisation, with flexibility to support colleagues.
- Ability to supervise staff and coordinate work activities.
- Excellent communication, organisation and prioritisation skills, with the ability to handle confidential information and meet strict deadlines.
- Applicants must demonstrate the right to work in the UK; this role is not eligible for Skilled Worker visa sponsorship.
Nice to have
- Knowledge of Student Support Services and experience in a customer service environment.
- Analytical and problem-solving skills with strong accuracy and attention to detail.
- Digital literacy and experience with, or willingness to learn, appropriate systems.
Culture & Benefits
- Inclusive environment that values diverse perspectives, experiences and transferable skills.
- Generous employer pension contribution.
- Christmas closure across departments outside annual leave and bank holidays.
- Purple Place employee discount platform.
Hiring process
- Applications close at midnight on the stated closing date.
- Role enquiries cover shortlisting and interviews.
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