TikTok Shop Operations Coordinator (Ecommerce)

Location: Philippines; remote autonomy and flexible work arrangements are offered.

Estimated annual compensation: $20,000–$24,000.

Company

hirify.global is a global marketplace growth agency specializing in Amazon, Walmart, TikTok Shop, and other retail media networks.

What you will do

• Manage daily TikTok Shop operations, including order fulfillment tracking, inventory synchronization, shop-health metrics, customer feedback, and violation resolution.
• Write and optimize product listing copy and imagery while maintaining catalog quality and content compliance.
• Coordinate product creation, bulk uploads, product-feed troubleshooting, promotions, discounts, bundles, samples, and merchandising initiatives.
• Maintain operational trackers, support tickets, project tasks, dependencies, standard operating procedures, and status updates.
• Compile sales, order, inventory, fulfillment, promotion, and shop-health data for reports, dashboards, client updates, QBR materials, and presentations.
• Coordinate with Account Management, Amazon, Paid Social, Creative, Affiliate/Creator, Operations teams, and clients to align launches, promotions, inventory, and campaign timing.

Requirements

• 1–3 years of experience in e-commerce operations, marketplace support, account coordination, customer success, or digital marketing.
• At least one year of hands-on TikTok Shop experience, including familiarity with TikTok Seller Center.
• Experience with product listings, catalog updates, inventory, promotions, order management, fulfillment, reporting, or platform-support processes.
• Strong written and verbal English communication skills required.
• Strong organization, attention to detail, proactive communication, and ability to manage multiple priorities and deadlines.
• Comfort with Google Workspace or Microsoft Office, especially Google Sheets or Excel; a bachelor’s degree or equivalent relevant experience.

Nice to have

• Experience with Asana and Slack.
• Working knowledge of Amazon, Shopify, Walmart Marketplace, or another e-commerce platform.
• Experience with Shopify, Webbee, Judge.me, Yotpo, Seller Center Analytics, Kalodata, or Reacher.

Culture & Benefits

• Values-driven environment centered on leadership, execution, curiosity, and humility.
• Mentorship, upskilling, and career-pathing opportunities.
• Opportunity to work with global brands in a growing agency.
• Flexible work arrangements with remote autonomy and collaborative teamwork.
• Inclusive workplace and equal-opportunity employment.