Staff Software Quality Safety Operations Specialist (AI)

Location: On-site or remote; remote employment may not be available in all locations and the listed salary range applies across US locations.

Salary: $190,000–$234,000 USD annually, plus eligibility for an annual bonus, equity incentive plan, and company benefits.

Company

Waymo develops autonomous driving technology and operates a fully autonomous ride-hail service powered by the Waymo Driver.

What you will do

• Develop the strategy and technical implementation for decomposing complex safety triage workflows and scaling their automation.
• Define requirements for human-in-the-loop machine learning systems and high-quality human feedback.
• Partner with Engineering to design, test, and deploy machine learning and generative AI models and tools.
• Use AI-powered insights and traditional triage signals to identify emerging road issues, risk scenarios, and edge cases.
• Author technical policies, standards, strategic roadmaps, and operational process blueprints.
• Advise senior stakeholders on long-term technical and operational strategy.

Requirements

• BS/BA degree or 7+ years of relevant experience in autonomous vehicle software quality operations or ML operations.
• Experience managing complex technical projects and collaborating with Product, Engineering, Data Science, and Systems Engineering.
• Experience across the machine learning lifecycle, including data preparation, training, validation, deployment, and monitoring.
• Experience with ML testing and validation, dataset quality assurance, bias detection, edge-case testing, and statistical performance evaluation.
• Strong understanding of driving rules and regulations, with the ability to work effectively in high-stress environments.
• Excellent communication and interpersonal skills.

Nice to have

• Technical undergraduate degree.
• Experience in the autonomous vehicle space.
• Experience with LLMs, transformer models, or machine learning for robotics.
• SQL and data analysis skills.
• Experience working with offshore teams or multiple local operations hubs.

Culture & Benefits

• Work may be available on-site or remotely, subject to location eligibility.
• Eligibility for a discretionary annual bonus program and equity incentive plan.
• Company benefits are available subject to eligibility requirements.
• Work supports the safety, reliability, and expansion of autonomous vehicle services.