Customer Support Technician I/II/III (Semiconductor Equipment)

Location: Bloomington, Minnesota, United States

Salary: $20.00–$27.50

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor chip and advanced display manufacturing.

What you will do

• Perform standard Tier I procedures, including wafer measurement.
• Perform preventive maintenance and wet cleans independently.
• Assist senior engineers with corrective maintenance and technical problem diagnosis.
• Disassemble, clean, and rebuild kits as part of kit management quality control.
• Use diagnostic techniques, documentation, test equipment, and knowledge management systems.
• Represent hirify.global professionally at customer sites while maintaining an orderly work area and following intellectual property and safety guidelines.

Requirements

• Analytical skills and the ability to apply scientific methods to work activities.
• Ability to recognize and solve typical problems using established procedures or scientific methods.
• Ability to use hand and power tools and distinguish between colors.
• Ability to work in a physically demanding cleanroom environment, including extended standing and walking, tight spaces, bending, kneeling, climbing, and lifting up to 35 lbs.
• Ability to use required personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
• Clear communication skills and a professional customer-service approach.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Comprehensive employee benefits package.
• Health and wellbeing programs supporting employees at work and at home.
• Regular full-time employment with no travel required.
• Relocation assistance is not available for this position.