3 дня назад
Site Reliability Engineering Professional (Networking)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Site Reliability Engineering Professional (Networking): Supporting and improving BT International’s business-critical network and platform services with an accent on reliability, observability, automation, and incident response. Focus on restoring complex services during major incidents, troubleshooting end-to-end network and cloud environments, and building resilient operational tooling.
Location: Onsite at Adhara Building, Ipswich, United Kingdom
Company
BT International provides secure connectivity and digital services to multinational businesses and organisations as part of .
What you will do
- Support the 24x7 operation of core network and platform services, maintaining availability and performance.
- Monitor services, identify operational risks, and prevent customer-impacting incidents.
- Lead technical service restoration during major incidents and resolve complex operational issues.
- Improve reliability through root cause analysis, problem management, automation, observability, and defect reduction.
- Collaborate with Engineering, Product, suppliers, and global operational teams on platform resilience and operational readiness.
- Create and maintain runbooks, service maps, playbooks, handover processes, monitoring, and operational tooling.
Requirements
- Experience supporting business-critical services in a 24x7 Operations, NOC, Service Operations, or SRE environment.
- Strong knowledge of IP and Optical networking, WAN technologies, MPLS, BGP, OSPF, Ethernet, SD-WAN, Internet, and cloud connectivity.
- Experience troubleshooting end-to-end services across network, platform, cloud, and application environments.
- Knowledge of SRE principles, including reliability, availability, automation, observability, and operational resilience.
- Hands-on experience with Dynatrace, Splunk, Grafana, ELK, Prometheus, or similar monitoring and observability platforms.
- Strong incident, problem, change, and major incident management skills, including root cause analysis, communication, and stakeholder management.
Culture & Benefits
- Supportive 24x7 operational environment focused on customer service excellence and continuous improvement.
- 10% on-target annual bonus.
- 24x7 online private GP access for employees and immediate family.
- Paid carers leave, maternity, paternity, and adoption leave.
- Pension scheme with 5% employee and 10% employer contributions.
- Holiday purchase scheme, discounted BT and EE products, and optional healthcare, dental, and gym benefits.
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