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Coordinator, Enablement & Operations
Описание вакансии
Текст:
TL;DR
Coordinator, Enablement & Operations (Ticket Sales & Service): Supporting sales enablement initiatives, ticketing operations, and Salesforce administration for a professional sports and live entertainment organization with an accent on process execution, data accuracy, and cross-department coordination. Focus on testing sales technology, maintaining ticketing workflows, coordinating event on-sales, and improving operational efficiency during game-day and special-event schedules.
Location: Philadelphia, Pennsylvania, United States — onsite at 3601 S Broad St
Company
Spectacor is a sports and entertainment company operating professional sports teams, live venues, and esports properties as part of Corporation.
What you will do
- Support sales enablement initiatives for the Ticket Sales & Service department.
- Coordinate ticketing initiatives, event on-sales, and operational workflows between Ticket Sales & Service and Ticket Operations.
- Administer and support Salesforce and other departmental sales technology platforms.
- Coordinate technology resources, documentation, training materials, and internal best practices.
- Perform sales order quality control, internal audits, data validation, and back-end ticketing operations.
- Track departmental budgets, support reporting, and work on game-day, special-event, and process-improvement projects.
Requirements
- Bachelor's degree in Business, Sports Management, or a related field preferred.
- 0–2 years of relevant work experience; experience in ticketing, sales operations, customer service, or project coordination is preferred.
- Experience with CRM and ticketing platforms such as Salesforce and Archtics is preferred.
- Proficiency in Microsoft Office, especially Excel, PowerPoint, and Outlook.
- Strong organization, attention to detail, communication, problem-solving, and multitasking skills.
- Must be able to work flexible schedules including nights, weekends, holidays, variable hours, and overtime when required.
Culture & Benefits
- Benefits include personalized physical, financial, and emotional support resources.
- Work involves collaboration across departments and a customer-focused operating environment.
- Employees are expected to support inclusion, continuous improvement, teamwork, and business growth.